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Foreign citizens servicing procedure

1. Medical care of foreign citizens temporarily or permanently residing in the Russian Federation is provided by the institution in accordance with the rules for the provision of medical care to foreign citizens in the territory of the Russian Federation approved by the RF Government Decree No. 186 of 06.03.2013.

2. Foreign citizens who are insured persons in accordance with the Federal Law "On Compulsory Medical Insurance in the Russian Federation" are entitled to free medical care under compulsory health insurance.

3. Medical care is routinely provided to foreign citizens in accordance with contracts for the provision of paid medical services or voluntary health insurance agreements.

Foreign citizens consulting procedure

The Medical and Diagnostic Center “Eye Microsurgery CSTC” provides paid services to patients from CIS and other foreign countries. The Center’s structure includes:

  • diagnosis department
  • department of comprehensive treatment methods of the inpatient clinic, outpatient surgery and conservative treatment methods
  • medical services export department

The medical services export department is focused on invitation for examination, consultation and treatment (when indicated) of patients from CIS and other foreign countries according to medical documents and inquiries sent by e-mail or other means.

Patients from many countries of the world were interested in unique technologies developed under the guidance of Academician S.N. Fyodorov. This led to the fact that in 1986, by the order of the USSR Council of Ministers, the Eye Microsurgery CSTC obtained the official right to provide ophthalmic services to foreign citizens.

The department has developed the procedure for consultations by correspondence to establish indications for treatment in the Eye Microsurgery CSTC.

Written inquiry

1. A patient can send a medical report on the eye condition in Russian or in English with passport data to the e-mail address of the medical services export department: mntkmedex@mail.ru

2. Based on the diagnosis and ophthalmological examination details specialists of the S.N. Fyodorov Eye Microsurgery CSTC of the Russian Ministry of Health will give the patient exhaustive information about the expediency of arrival, the conditions of admission, the expected treatment, the terms of treatment, the cost of all medical and other services and a list of necessary documents and statements. Any refusal of the Eye Microsurgery CSTC shall be substantiated.

3. The Eye Microsurgery CSTC does not provide any visa support for the arrival in the Russian Federation. The decision to grant a visa to Russia to the patient and accompanying person (if required) is taken by employees of the Russian Consulate in the patient’s country of residence. Any additional information about expected period of stay in the Eye Microsurgery CSTC will be requested by employees of the Consulate from the Eye Microsurgery CSTC.

Personal visit

1. If case of self-referral of a foreign patient to the Eye Microsurgery CSTC for diagnostic examination and consultation, the foreign patient may visit the Eye Microsurgery CSTC with an interpreter at any working day without previous appointment, preferably from 8.30 a.m. to 02.00 p.m. taking into account the time required for the examination.

2. Please, take your passport with a valid visa (registration at the place of residence), a medical report with data of medical examinations is desirable (optional).

3. Children (under 18 years old) are examined in the presence of their parents or legal representatives with a legally certified power of attorney from their parents.

4. Payment for all medical and other services is made before the provision of such services according to the tariffs of the Eye Microsurgery CSTC in rubles.

5. On the day of the visit, the patient shall be examined and consulted by a specialist in the relevant disease on a separate diagnostic line, which makes it possible to prepare the patient for hospitalization and treatment as soon as possible, if indicated.

6. The Eye Microsurgery CSTC does not provide interpreting and transportation services. The patient should take care of this in advance.

7. All recommendations on the treatment, hospitalization conditions and other organizational issues shall be explained to the patient by the doctor after the consultation.

The structure of the Medical and Diagnostic Center is aimed at organizing diagnostic examination and treatment of patients on a fee basis in enhanced comfort. Elements of extended medical service in the Medical and Diagnostic Center are as follows:

  • distant medical consultation (by telephone, fax, e-mail);
  • examination within one day;
  • accelerated diagnostic and laboratory examination methods;
  • consultation by the council of ophthalmologists;
  • urgent medical assistance;
  • round-the-clock attendance of an on-duty doctor.

In order to optimize the examination process, patient flows, depending on the pathology, are divided into refractive, vitreal and fundus pathologies. On the day of appointment the patient undergoes examination and consultation of a specialist in the relevant disease. This makes it possible to prepare the patient for hospitalization and treatment as soon as possible. In the highly functional equipment line, devices of the latest generation should be allocated, including: ZEISS optical coherent tomograph for the anterior and posterior segments of the eye; ОСТ-retinal angiography system for the detection of neovascular membranes of OPTOVUE, PENTACAM of OCULUS.

Additional services for patients will make their stay at the Medical and Diagnostic Center more comfortable.

The following is available:

  • single, double rooms and suites with all amenities (TV, telephone, refrigerator, etc.);
  • comfortable cafes, a coffee-bar;
  • Registration by the Federal Migration Service of Russia;
  • transfers within the Center’s territory;
  • car park;
  • baggage delivery;
  • unscheduled change of linen;
  • conference hall;
  • 24-hour security.